|Order Subtotal||In Canada||USA||International|
|$0 - $15.00||$5.50||$12.00||$35.00|
|$15.01 - $50.00||$11.50||$15.00||$35.00|
|$50.01 - $100.00||$14.00||$20.00||$70.00|
|$100.01 - 148.99||$18.50||$30.00||$70.00|
|$149.00 and up||FREE||$26.00||$100.00|
|Block of the Month Programs||$7.50||$12.00|
Our current processing time to get the orders out the door is 1-3 business days. We will contact you if there are any delays.
Let's make returns real easy and straight forward. Please contact us prior to shipping any returns to our shop. Here it goes ....... Our notions may be returned for a store credit within 30 days of original purchase or 30 days from the date that we shipped them, provided they are unopened and in "like-new" condition. Any shipping on returns will be paid by the buyer, unless the mistake is ours (we ship you the wrong thing, we ship you too many of something, not enough, etc), then we pay. The returned goods must include a copy of the receipt, your e-mail address, shipping address, and phone number so we can get the item back in stock.
No restocking fee, just a wonderful store credit which can be spent at your convenience, we'll take care of you as best we can, we promise.
No returns or exchanges on cut fabric, pre-cuts, all kits, threads, books, patterns, sprays (ex. 505), and glues. All merchandise purchased on 'sale' or with a promotional coupon is also non-refundable.
Returns on products with Manufacturer Warranties: If you have purchased a product that came with a Manufacturer Warranty, please follow the instructions included with your product for details on how to proceed for repair or replacement (example product: Oliso Irons). Unfortunately, we are unable to contact these companies on your behalf for warranty.
Thank you so much for your understanding. Back to Top
Customs, Duties & Taxes
Once in a while our international customers have to pay fees for customs, duties and taxes. These extra fees can vary widely depending on which country the parcel is destined for. We have no control over potential extra charges which can possibly be applied by the destination country.
We highly recommend that you research the policies which pertain to your country. Also if a custom clearance procedure is involved in the shipping it will add to the shipping time and once again this is not within our control. We do sympathise with the customer when their parcel is singled out for duties and taxes, fortunately this is not a common occurance. Back to Top
Jelly Roll Shop is committed to protecting your privacy and any information you share with our company. Jelly Roll Shop gathers customer information in several ways - they are as follows:
Please note that Jelly Roll Shop carries a large variety of product and it is in stock. We strive to have our inventory at 100% accuracy. This means that online stock is a direct reflection of what is in our shop, You will be notified if for some reason what you ordered is not in stock. At that time, we will also let you have the option of having what is in stock shipped first and the remainder upon its arrival at no extra shipping charge to you. Back to Top
Our rewards program points do NOT expire. We want to give customers an opportunity to save enough for a particular product that they have been wanting. You will earn 1 point for every 1 dollar that you spend. For every 250 points, you receive $5 dollars off your next purchase. Points are not accrued on sale items or when a coupon is used. You must have an account with us to accrue reward points. Back to Top